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I made a promise at the end of my last post: small, low-cost ways a hospitality business can lean into being a third place, even one built to turn tables as fast as possible. This blog post has materialised from a little bit of internet sleuthing coupled with my own previous experiences and a sliver of creative thinking. I fully understand how hard it is in the hospitality industry at the moment. The ideas listed below are meant for those who are community-minded but perhaps

A new chapter has quietly opened in my professional life this month. For the first time in four years, there are no little people with me during the day. School has started - which means extra working hours, and, more importantly, time to read about my industry (with a cup of coffee that doesn't get abandoned halfway through). My brother and I recently got onto the subject of "niching down" - picking a lane and becoming genuinely known for something. He mentioned Monocle maga

I was recently asked a question that stopped me in my tracks. Why marketing? And why hospitality? Yes, it's the food. Yes, it's the drinks. But mostly, it's about what happens around them.

One of the biggest challenges in business meetings is that people naturally approach problems from different perspectives. One person may focus on the facts and figures, while another immediately identifies potential risks. Others may be enthusiastic about new opportunities or rely on instinct and previous experience. When these different viewpoints are expressed at the same time, discussions can quickly lose focus. Conversations move between ideas, concerns and solutions wit